Step 1: Download and install the QuickBooks Tool Hub
The QuickBooks Tool Hub helps fix common errors. For the best experience, we recommend using Tool Hub on Windows 10, 64-bit.
We recommend you download the most recent version (220.127.116.11) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've already installed Tool Hub before, you can find out
which version you have. Select the Home tab. The version will be displayed on the bottom right or you can select About to view the version.
Open the file you downloaded (QuickBooksToolHub.exe).
Follow the on-screen steps to install and agree to the terms and conditions. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
Step 2: Use the tools on the QuickBooks Tool Hub
The hub is a launchpad for the tools you’ll use to fix your issue. Each tab has a set of tools for addressing different types of problems:
Select the Company File Issues tab if you’re having error messages opening your company file or missing or blank lists. This will open the Quick Fix my file and the QuickBooks File Doctor tool. If you need additional assistance, select File Dr Help on the
company file tab.
Select the Network Issues tab if you’re having problems with your network or your computers over a network such as error H202. You must be on your server computer.
Select the Program Problems tab if you notice performance issues, problems opening the program, Error 6123 and program crashing/stopped working. We recommend using the Quick Fix my Program first. You can also use this tab to resolve common PDF and printing
Select the Installation Issues tab if you’re having trouble installing, uninstalling or reinstalling QuickBooks Desktop. You can also resolve 3371 errors.
Select the Password Reset tab if you need to reset your password.
Select the Help & Support tab to contact support, manage your Intuit account, or if you're already speaking with an agent. You can also provide feedback on any of the tools. Select the Advanced Tools tab for common Windows shortcuts used to help troubleshoot
common QuickBooks errors.
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